How to pay

Policyholders can choose to pay their insurance premiums automatically using a Visa or Mastercard credit card from any bank.

1. Via PRUServices Online – Convenient, simple, and accessible anytime, anywhere.
   • You can submit your documents and complete the setup through PRUServices by following these steps:
   • Select “PRUServices” from the main menu.
   • After logging in, select “Premium Payment”.
   • Choose “Enroll for Automatic Premium Payment”.
   • Select the policy you want to set up.
   • Choose “Automatic Credit Card Payment”.
   • Accept the terms and conditions, then set the preferred insurance fee rate (if applicable).
   • Enter your credit card details.
   • Upload a copy of your credit card and a copy of your national ID card, then click “Confirm”.
   • Enter the OTP sent to your selected channel and click “Confirm.”
   • Your request to enroll for automatic credit card payment has been successfully submitted.

2. Via Postal Mail

• Fill in your credit card account information in the “Consent Form for Credit Card/Bank Account Deduction.”
• Or, for unit-linked policies (excluding single premium payments), complete the “Consent Form for Credit Card/Bank Account Deduction for Investment-Linked Life Insurance Premium Payment.”
• Download Consent Forms:
• For traditional life insurance policies - Download
• For unit-linked policies - Download
• Send the completed form to: 
  Prudential Life Assurance (Thailand) Public Company Limited 
  944 Mitrtown Office Tower, 10th, 29th–31st Floors 
  Rama 4 Road, Wangmai, Pathumwan Bangkok 10330

3. Automatic Premium Payment Debit from Savings or Current Account

Policyholders can choose to pay their insurance premiums automatically through their bank account by providing their savings or current account information in the “Consent Form for Credit Card/Bank Account Deduction.”

Alternatively, for unit-linked policies, please complete the “Consent Form for Credit Card/Bank Account Deduction for Investment-Linked Life Insurance Premium Payment.”

[Bank logo]

Consent Forms for Automatic Premium Payment from Bank Account

• For traditional life insurance policies - Download
• For unit-linked policies - Download

Submit the completed form to:

Prudential Life Assurance (Thailand) Public Company Limited
944 Mitrtown Office Tower, 10th, 29th–31st Floors
Rama 4 Road, Wangmai, Pathumwan
Bangkok 10330

You can make a premium payment by scanning the QR code or barcode printed on the premium due notice issued by the Company.
Alternatively, you may click the instant payment link provided in the SMS sent by the Company, which will generate a barcode for payment through the participating bank services.

Email Notification – Premium Payment via Mobile Banking Application

For customers who do not have a premium due notice issued by the Company, you can make your premium payment through the mobile banking applications of participating banks by following the steps below:

• For Traditional Life Insurance Policies

1. Select Bill Payment and search for the company name “Prudential.”
2. Select “Prudential (010753700189711)” and enter the required information:
   • Reference 1: Policy Number
   • Reference 2: Mobile Phone Number
     Note: For Kasikornbank, please select “Prudential – Renewal Premium Payment.”

• For Unit-Linked Policies
  

1. Select Bill Payment and search for “Prudential.”
2. Select “Prudential (010753700189712)” and enter the required information: 
   • Reference 1: Policy Number
   • Reference 2: Mobile Phone Number

Important Note

If your agent has issued a temporary receipt as proof of payment, please enter the temporary receipt number as Reference 2 by replacing the alphabet prefix with the number 9.

Example:
Temporary receipt number: ก 6978 ก 34890
Enter Reference 2 as: 96978934890