Prudential Thailand Partners with Phyathai & Paolo Hospital Group
to Enhance Health Benefits and Deliver Holistic, Sustainable Customer Care
Prudential Life Assurance (Thailand) Public Company Limited, or Prudential Thailand, has entered into a strategic partnership with the Phyathai & Paolo Hospital Group to elevate health related benefits and strengthen its commitment to comprehensive and sustainable customer care. The Memorandum of Understanding (MOU) was jointly signed by Ms. Pasalaree Theerasas, Chief Technology and Operations Officer and Chief Health Officer of Prudential Thailand, and
Mr. Supakorn Pawanna, Marketing Director of Phyathai & Paolo Hospital Group. The collaboration aims to offer exclusive health privileges covering preventive healthcare, diagnostic services, and quality medical treatment, reinforcing the shared mission to support customers throughout every stage of life.
The signing ceremony was held at Phyathai 2 Hospital. Ms. Pasalaree Theerasas, Chief Technology and Operations Officer and Chief Health Officer of Prudential Thailand said, “This collaboration marks another significant milestone for Prudential Thailand in strengthening our Health Ecosystem, enabling customers to access healthcare services that are more convenient, standardized, and responsive to their diverse needs. By leveraging the combined strengths of both organizations, we seek to enhance customer care experience through a more accessible and empathetic approach. Our focus is on proactive healthcare from prevention and early risk detection to standardized treatment. We firmly believe that partnering with the Phyathai & Paolo Hospital Group will further enhance our customers’ healthcare experience and support long-term, sustainable quality of life.”
Mr. Supakorn Pawanna, Marketing Director of Phyathai & Paolo Hospital Group added, “This MOU with Prudential Thailand reflects the Phyathai & Paolo Hospital Group’s commitment to delivering truly integrated healthcare from prevention, screening, diagnosis, and treatment to systematic follow-up, under trusted standards across our network of 12 hospitals nationwide. At the heart of this partnership is making health benefits truly ‘practical and easily accessible’ through well-designed patient journeys, combined with the expertise of our specialized medical centers and clear communication. This ensures Prudential Thailand’s customers receive convenient, prompt, and reliable care, ultimately leading to a sustainable improvement in their quality of life.”
Under this collaboration, Prudential Thailand’s customers will be entitled to exclusive health privileges, including preventive health check-up packages, specially priced treatment packages, and care coordination and facilitation services throughout the treatment process. These benefits are available across all 12 hospitals within the Phyathai & Paolo Hospital Group, covering key locations nationwide.
This partnership reflects the evolving direction of the insurance and healthcare industries toward integrated service models that enhance the efficiency of end-to-end healthcare delivery. By making healthcare services more accessible and comprehensive, the collaboration ensures that today and, in the future, good health will be cared for with the highest standards of excellence.